Jonathan has recently launched his own brand consultancy called TwentyFirstCenturyBrand. Based in San Francisco, TwentyFirstCenturyBrand counts industry leaders like Sean Parker and Arianna Huffington as founding clients alongside Pinterest, WeWork, Harklinikken, Airtime, GoDaddy, Peloton, Uber, UberEats, TurboTax, College Track, Nextdoor, Headspace, and Front. Jonathan specializes in helping founders and CEOs realize the potential of their company brand and the financial value that purpose-driven marketing can help create. In 2014 he joined Airbnb as CMO when Airbnb had just broken into that $1bn unicorn status, with the mission to transform the industry-disrupting property rental platform into the next global iconic Superbrand. In four years, the Airbnb brand has won countless awards, now defines popular culture and is valued at over $35bn. In 2006 Jonathan became VP of Global Advertising Strategy and Creative at The Coca-Cola Company after a career running successful ad agencies. He led the team that launched Coca-Cola’s global marketing platform “Open Happiness,” which became their most profitable and awarded marketing platform ever.

Bela spent the last 13 years building products, used by millions of users today. As a product leader, she is passionate about building enterprise quality products with user experience first mindset. She holds a Computer Science degree from University of California, Berkeley.

Brendan serves digital business strategy professionals and is an expert on consumer behavior and technology trends in the commerce engagement space. He is also a noted authority on market developments and vendors that help deliver today’s leading strategies and tactics in digital excellence. In his research, Brendan covers such consumer-oriented, cross-vertical topics as eCommerce, personalization, omnichannel, CX best practices, engagement strategies, and conversion optimization. Brendan applies this knowledge to numerous industries and spends most of his time consulting with companies that are at the forefront of dealing with digital disruption. In addition to keynoting at global industry events and advising executive teams on digital strategy, Brendan is sought after for comments and insights by industry media such as Bloomberg, CNBC, NPR, PBS, The Economist, The Wall Street Journal, Time, and USA Today.

Justin Zhu is co-founder and CEO of Iterable. Zhu’s expertise lies in scaling high-velocity businesses with emerging technologies, having built user growth systems that powered Twitter’s early success. He has previous engineering experience at Google and studied Computer Science at Carnegie Mellon University.

Davida is an Email/Web Developer on StorageMart’s in-house marketing team. She’s spent the last two years helping to shape email strategy and growing cross channel marketing campaigns. Before StorageMart, Davida worked at Nelnet in Lincoln, Nebraska as a front end developer focused on custom WordPress sites and email development.

I work with the email marketing and engineering team at Scribd.

Jade is passionate about tech, design, and eCommerce – and believes that beautiful communication strategies are the glue that holds them all together. For the last decade she has focused on building world-class email programs for large creative communities at 99designs and Envato, along with supporting organizations in the not-for-profit and social enterprise sector. Based in Melbourne Australia, Jade is highly experienced in the nuances of email marketing to a large and globally distributed customer base.

Sophia is a former emergency manager who now helps B2B SaaS companies like Iterable and Optimizely nurture leads with email. Through her award-winning marketing initiatives and a field support deployment to the State Route 530 Mudslide in 2014, she’s experienced firsthand the power of words that inform, persuade, and possibly save somebody’s life. 

Bridget Overson is an Associate Marketing Manager at Care.com. As a member of the CRM team, Bridget specializes in technical operations specifically in the creation of highly targeted dynamic content for email, app, and site campaigns. Bridget is known as one of Care.com’s Iterable super-users and is a subject matter expert in HTML/CSS/Handlebars.

Katie Raynolds manages email & push marketing at Redfin, a technology-powered real estate brokerage. She’s a fan of wildly complex workflows and once had a dream entirely in merge parameters and Handlebars logic.

Alex Reed co-founded cleaning brand Truman’s after more than a decade at Big Ass Fans, where he served as global marketing director and helped the company grow from $30 million in annual sales to more than $250 million. After helping guide the company’s $500 million sale in 2017, Alex sought a new challenge and co-founded Truman’s with the belief that cleaning should be green, simple, convenient and cost less.

Matthew Smith is either two wily youngsters stacked in a trenchcoat or a full grown man—some days it may be hard to tell. He’s super keen on his three nutty kids and hops between life in San Francisco and Greenville, SC. On the work front, he runs Fathom & Draft and Really Good Emails. His design brain’s been on projects for Walmart, Seth Godin, Gates Foundation and MIT. Thankfully, he was rarely asked to leave the room. On top of that, he’s helped lead three venture-backed startups and founded Atlas Local, a vibrant co-working space in Greenville, SC. All of these adventures feed his talks on design, business, leadership, idiocy and The Golden Age of Email. It’s coming so pull on your spam pants and brace yourself. Outside of work, Matthew is passionate about recovery, throws pots (on the pottery wheel, mostly), shoots pictures and rides a Triumph Scrambler. Not bad but he also looks forward to Canasta-filled days with tennis balls on his walker and a grumpy old man scowl on his face.

Neil founded UpHabit in 2017 as a Personal CRM (not the best term but everyone uses it) and uses Iterable extensively at UpHabit, both within the product and in customer engagement. Neil’s a software engineer and has been building businesses since he was 26. Now that he’s 58, he’s learned a lot, including a lot of bruises and scars along the way. He has a passion for great products, great teams and for delighting his customers.