Activate Live
Authentic Experiences. Empowered Connections.

Why Attend
Today’s consumers expect more from brands. The ideal customer experience is no longer singular across a wide audience. It’s individualized and human. This year at Activate Live we are bringing you stories, insights, and strategies you can take with you to make your customer experience memorable. You don’t have to dream of building a long-lasting relationship with your customers anymore. At Activate, you can make it a reality.
Who You’ll Meet
Activate Live is for anyone who wants to connect with their customers on a personal level. To make it a little more personal for you we want to recognize your talents. Because to us, you are the dreamers, builders, and makers that create memorable experiences for your customers.
Dreamers
Dreamers constantly have an innovative, clear eye on the future. They think big and identify the direction of your brand and ensure customers grow along with the business.
Builders
Builders thrive when solving problems and shaping the foundation on which the business succeeds. They construct products that bring customers joy and create the best infrastructure to empower brand growth.
Makers
Makers foster connections directly with customers. They craft strategies and tactics that promote long term relationships and satisfy the customer’s call for individualization.
Previous Attendees

Featured Keynote Bozoma Saint John
A brilliant marketing mind, and an outspoken advocate of diversity and inclusion in the workplace, Bozoma “Boz” Saint John, CMO at Netflix, will be joining us for a fireside side chat at Activate Live to talk about innovation, inclusion and the future of customer experience!





Featured Keynote Sara Varni
What’s the best way to redefine the customer experience? Learn from an expert in the industry, of course! We’re excited to share that Sara Varni, CMO of Twilio, is sharing her insights at Activate Live.
Session Tracks
We know most—if not all!—of you identify as Dreamers, Builders and Makers. For a truly customized experience, you can attend sessions in one track or jump between tracks.
Track 1: Building a Memorable Experience
In our foundational track, you will find sessions illustrating how to approach building a customer experience that includes empathy, values, and personal connection. These sessions show you how to use the tools at your disposal to communicate at the individual level.
Best suited for:
Track 2: The Customer Experience in Practice
In our practical track, you will learn how to take action right away. From journey mapping to gleaning insights from massive data sets, the sessions in this track detail what steps need to be taken to improve your customer experience.
Best suited for:
*Agenda coming soon.
Activate Live Speakers
This year’s speaker lineup showcases Dreamers, Builders, and Makers leading the charge for a better customer experience. They will challenge you to shift your perspective, expand your creativity, and, most importantly, identify how to take action immediately.
Stay tuned for new speakers!
Tickets
Register today for Activate Live to gain access to keynotes, 15+ sessions, digital expo hall and virtual networking. Best part of it all, it’s free!
Official Sponsors
Interested in past recordings?
Access keynotes, sessions and more from previous years at Activate.