The Forrester Wave™: CCCM

About the Webinar

In this webinar, we break down one of the fundamental tactics that leading companies are employing to truly boost sales and cultivate customer relationships — sending personalized messages across multiple channels.

Learn what some of today’s top brands are doing to achieve cross-channel marketing success. You’ll come away with practical and actionable information, including:

  • Tips for creating personalized content that can be utilized throughout the entire buyer journey
  • Steps you can take to provide your audiences with consistent, seamless cross-channel experiences
  • Best practices for delivering welcome, re-engagement, and promotional campaigns across multiple channels