Mastering Customer-Centric Marketing: 5 Steps to Boost Loyalty & Drive Growth

January 31, 2024

60 minutes

On demand

If youโ€™re trying to connect with your customers like you actually know them, then this webinar is for you. Weโ€™ll unravel 5 essential steps to becoming a customer centric marketer, enabling you to achieve true customer obsession to connect with your audience meaningfully. With first party data more important than ever before, weโ€™ll delve into strategies to gain loyalty and customer lifetime value to keep your customers happy (and coming back).

By the end of the webinar, youโ€™ll be ready to optimize customer communications across various channels-be it email, SMS, push notifications, in-app, web and beyond. Youโ€™ll be geared to enhance future campaigns with AI and data driven insights.

Speakers

  • Niamh Carroll

    Reporter
    Marketing Week

  • Murray Wright

    Senior Manager, Customer Success
    Iterable

  • David Jones

    Head of Technology Alliances
    Indicia Worldwide

  • Kath Pay

    CEO
    Holistic Email