Mastering Customer-Centric Marketing: 5 Steps to Boost Loyalty & Drive Growth

January 31, 2024

60 minutes

On demand

If you’re trying to connect with your customers like you actually know them, then this webinar is for you. We’ll unravel 5 essential steps to becoming a customer centric marketer, enabling you to achieve true customer obsession to connect with your audience meaningfully. With first party data more important than ever before, we’ll delve into strategies to gain loyalty and customer lifetime value to keep your customers happy (and coming back).

By the end of the webinar, you’ll be ready to optimize customer communications across various channels-be it email, SMS, push notifications, in-app, web and beyond. You’ll be geared to enhance future campaigns with AI and data driven insights.

Speakers

  • Niamh Carroll

    Reporter
    Marketing Week

  • Murray Wright

    Senior Manager, Customer Success
    Iterable

  • David Jones

    Head of Technology Alliances
    Indicia Worldwide

  • Kath Pay

    CEO
    Holistic Email