Insights from the 2026 Customer Engagement Report Webinar

July 15, 2026

60 minutes

On demand

Can your marketing keep up with the Apex Consumer?

We analyzed feedback from 1,500 consumers and marketers to understand how behavior has actually changed and where marketing is falling behind.

Todayโ€™s consumer isnโ€™t just engaging with marketing. Theyโ€™ve figured out how it works, and theyโ€™re using that to their advantage. They wait for discounts. They rotate between brands. They extract value, then move on.

To keep up, marketing canโ€™t stay static. It has to respond in real time and adapt as behavior shifts.

Join lifecycle marketing experts from Iterable, Brigit, and Monks as they break down whatโ€™s changing – and what it takes to stay ahead.

Speakers

  • Ji (Jiangyi) Wang

    Senior CRM Manager, Growth
    Brigit

  • Ashley Musumeci

    SVP, Integrated Media
    Monks

  • Katie Schirmer

    Solutions Marketing Manager
    Iterable