Customer Engagement for the Modern Marketer

An integrated, cross-channel platform—built for marketers, trusted by engineers, designed with intelligence.

The Total Economic Impact of Iterable™

Investing in Iterable yielded a 700% ROI

A commissioned study conducted by Forrester Consulting on behalf of Iterable January 2018

Smarter Marketing With Artificial Intelligence

Announcing the Iterable Intelligence Suite. Using our proprietary algorithms, we analyze each user’s digital body language to optimize the best time, channel and frequency to engage them for fully automated goal-driven marketing.

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Send Time Optimization: Automatically determine the best time for customer engagement and conversion gleaned through your users’ behavioral and event data.

Channel Optimization: Identify and designate the specific digital messaging channels your users are most likely to engage and convert with.

Frequency Optimization: Using real-time interaction data, cap channel-by-channel messaging loads and safely send campaigns without risking channel fatigue.

  • Welcome Series
  • In-App Promotion
  • Cart Abandonment
  • Facebook Retargeting
  • Order Confirmation
  • Lifecycle Marketing Made Simple

    Engage your customers at each touchpoint of their buying journey—from sign-up to check-out and beyond. Drive user activation, nurture, and reactivation with relevant cross-channel messaging.

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    Warmer Welcomes

    Activate consumer attention and interest with stand-out content that makes an impactful first impression.

    Get new customers acquainted with your products and services with personalized welcome, trial and onboarding campaigns.

    Next-Gen Nurture

    Captivate customers to build rapport for the long term and strengthen their relationship with your brand.

    Stay top-of-mind with targeted sales, promotions, announcements and product updates across all the channels that matter most to your audience.

    Robust Re-Engagement

    Keep customers coming back for more by reactivating their interest to drive retention and loyalty.

    Deploy cart abandonment campaigns to complete more checkouts, then trigger post-purchase or renewal sequences when the time is right.

    How Is Iterable Different?

    Data Flexibility at Your Fingertips

    Access real-time user, behavioral and event data to trigger personalized messaging at virtually unlimited scale. Support an audience of millions while appealing to each subscriber’s unique preferences.

    Unified Brand Experience

    Orchestrate seamless customer engagement across email, mobile push, SMS, in-app, web push, direct mail and more throughout every lifecycle stage, from activation to re-engagement.

    Agile Iteration & Optimization

    Launch, measure and fine-tune campaigns with ease to deliver more relevant messaging faster than the competition. Experiment and iterate on-demand to determine the right content, channel and cadence for each user.

    Customer Journey Mapping

    Visualize the entire customer journey and build sophisticated, cross-channel segments and campaigns with Iterable’s intuitive, drag-and-drop Workflow Studio.

    Maximize Your Engagement

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