How the NHL Delivers Real-Time Fan Engagement at Scale

July 9, 2025

60 minutes

On demand

Description

Traditional, static, blast-style campaigns? That’s not in the NHL’s playbook.
They’ve ditched static, one-size-fits-all campaigns for dynamic, personalized messaging that moves as fast as the game itself.

Join Iterable, Movable Ink, and Aileen Berran, Vice President of Fan Engagement & Data Strategy at the NHL, for an inside look at how one of the world’s most iconic sports leagues is transforming the fan experience.

What you’ll learn:

  • How the NHL delivers 33+ dynamic versions of a single message
  • How custom events and live data feeds drive hyper-relevant and personalized communications
  • How they engage fans across email and SMS—in real time

Powered by:

Movable Ink – Infinite creative variations of personalized content for any channel

Iterable – Real-time data activation from any source

Speakers

  • Andrew Hagen

    Director, Solutions Marketing
    Iterable

  • Monica Mahale

    Director, Product Marketing
    Movable Ink

  • Aileen Berran

    Vice President, Fan Engagement & Data Strategy
    National Hockey League (NHL)