The 2026 launch of Iterable Insiders (formerly Marketing Masters) marks an exciting chapter in our journey to empower marketers, celebrate customer advocacy, and build a community of leaders shaping the future of customer engagement.
As part of an exclusive, tiered advocacy community, Insiders have the chance to share product insights, connect with peers across industries, speak at events, and co-create the next era of marketing innovation alongside the Iterable team. Now over 100 members strong and still growing, this program reflects the momentum and passion of marketers who are eager to learn, lead, and innovate together.
The 2026 Insider community is a blend of familiar faces and new voices, united by a shared commitment to innovation, collaboration, and elevating customer engagement. As part of this program, we’re thrilled to spotlight the outstanding individuals who are stepping into 2026 as Insiders — bringing fresh ideas, deep expertise, and vibrant community energy to the forefront.
Welcome Back to Our Returning Advocates
Kara Douglas
Lifecycle Marketing Director @ Rocket Lawyer
We couldn’t be more excited to welcome Kara Douglas back to the Insider circle! Since 2022, Kara has been the gold standard for community leadership—whether she’s taking the stage at Activate, sharing insights on our webinars, or mentoring the next generation of marketers. She continues to shape the conversation around lifecycle marketing excellence, and we are so lucky to have her. Welcome back, Kara!
“Being part of the Insiders community over the past four years has been both impactful and energizing, and Iterable has consistently felt like a true partner rather than just a platform. I’m grateful for the collaboration, trust, and shared commitment to pushing lifecycle and personalization forward. I’m looking forward to leaning into the program experience— from the community connections and product conversations to continuing to share learnings and perspectives as we head into 2026.”
Rachel Kamel
Director of CRM @ Zwift
We’re proud to welcome Rachel Kamel, Director of CRM at Zwift, back to the Insider community. A true community champion, Rachel is a two-time Iterable customer, having partnered with Iterable at both NCSOFT and now at Zwift, an Iterable customer since 2021. From speaking on Activate stages and user groups to guest-starring in webinars and being one of the earliest adopters of Smart Ingest, Rachel consistently shares real-world insights that help elevate marketers across the community.
“I have loved being a member of the Iterable Insiders program. It’s been great to network and connect with like-minded marketers, share our experiences openly, and learn from one another. My participation in the program directly benefits both my own work and my team’s, helping us think more strategically about all facets of the customer journey. Iterable Insiders has also given me the opportunity to share my own learnings through speaking at Iterable’s Activate events and webinars, which have been energizing and rewarding experiences. Iterable continues to feel like a true strategic partner, helping us move our Growth Marketing initiatives along, and I’m looking forward to what 2026 has in store.”Â
Meet Our Exceptional 2026 Iterable Insiders
Matthew Fusco
Senior Marketing Operations Manager, Subscriptions @ The Washington Post
Joining as a new Insider is Matthew Fusco, a seasoned leader in marketing operations and cross-channel strategy from The Washington Post. With his deep expertise in orchestration and measurement, we’re excited to watch Matthew elevate both discussions and advocacy experiences within the program.
Shweta Puri
Marketing Technology and AI Operation Manager @ Nextdoor
We are excited to welcome Shweta Puri to the Iterable Insiders family! Schweta brings a wealth of experience in marketing technology and AI, as well as a fresh perspective on building meaningful customer journeys. We’re thrilled to see how she’ll shape conversations and contribute to the community this year.
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What’s Next for Insiders
As we kick off 2026, Insiders across industries will have access to:
- Exclusive product insights and beta opportunities
- Priority invitations to networking and speaking events
- Platforms to share experiences and build thought leadership
- Pathways to help shape the future of Iterable
This year’s cohort represents a vibrant mix of expertise — from CRM strategy and lifecycle innovation to marketing operations and data-driven execution. From returning Insiders to new voices, this community is stronger because of the passion and expertise they bring.
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Join the Journey Interested in becoming an Insider or learning more about the program benefits? The doors are open, and we can’t wait to see how you’ll help shape what’s next in customer engagement. |
