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Seattle, WA, United States of America
  • North America
  • Latin America
  • Europe
  • Full Service Platform Implementation
  • Mobile Development (SDK, API, Integration)
  • Mobile Campaign Management (SMS, Notifications)
  • Data Strategy, Design, Architecture
  • Campaign & Creative Strategy
  • Campaign Management & Execution
  • Creative Services (Copy, Design, Code)
  • Campaign Reporting & Analytics
  • Vendor Evaluation & Selection
  • Custom Development & Integrations

About Shaw/Scott

Shaw/Scott is a boutique agency and consultancy that empowers B2C brands to elevate their retention and loyalty programs. We are owned-channel experts, acting as trusted advisors and valued partners to clients like PetSmart, The Knot, lululemon, Alaska Airlines, Viking Cruises, Prosper, and Macy's.

Our boutique size puts us in the sweet spot: we’re big enough to offer a full suite of services, yet small enough that our clients always get our A-team, whether in strategy, creative, development, analytics, or MarTech stack implementation.

We provide full-service and cross-disciplinary engagements that empower brands to reinvigorate their lifecycle marketing, including:

  • Strategic roadmap
  • Full-service email/mobile marketing execution  
  • Customer journey mapping
  • Analytics and dashboard development
  • Modular email templates
  • Lifecycle & loyalty program development
  • ESP & loyalty platform RFP support
  • MarTech audits
  • Communication matrix
  • ESP migrations and implementations
Shaw/Scott’s passion and commitment towards the strategy and execution of our lifecycle and digital program is excellent. They are one of the most flexible and trustworthy partners I have worked with, be it getting a rush campaign out the door or adjusting to our continually evolving business needs. They are strategic, creative, email and lifecycle experts, data-driven, and most importantly, accountable. Shaw/Scott is a gem in the agency world.
Aboli Gangreddiwar, Head of Digital and Lifecycle Marketing @ Prosper


Shaw/Scott — Dreamers and Doers


Alaska Airlines
Pet Smart
Holland America Line