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Responsible Disclosure Policy

Iterable believes in keeping its customer data secure and private. As a company, we have the vested interest in creating a web app that keeps the data of our valued customers safe. We embrace and welcome those in their relentless pursuit of threat hunting and support your efforts with our Bug Bounty program!

Security is a business priority for us, and our way of demonstrating that priority is by ensuring that our Responsible Disclosure Policy allows the research community an opportunity to notify us of security threats that may impact the safety of our customers. We are excited to work with the security research community.

Disclosure

Please do not discuss any vulnerabilities (even resolved ones) without express consent from Iterable.

To disclose, please follow HackerOne’s Disclosure Guidelines.

General Guidelines

Confidentiality

Any information you collect about Iterable in connection with the Bug Bounty can only be used in connection with the Bug Bounty Program or otherwise kept confidential. Do not disclose confidential information, including details on your submission, without our prior and explicit consent from Iterable.

Questions

If you have any questions regarding this Responsible Disclosure Policy, please do not hesitate to contact us by sending an email to security@iterable.com.