Drive Next-Level Customer Engagement

Build powerful customer journeys faster

With the market’s first prompt-based, AI-powered tool, Journey Assist, marketers can quickly build new journeys and add to existing ones more efficiently. Design lifecycle campaign messaging seamlessly across channels for marketing, then trigger confirmation emails and texts for transactions—all from the same platform. Enter a prompt and see a new journey instantly come to life or leverage built-in templates for common use cases.

Drive rich conversations with global audiences

With Iterable, countless channels to activate your data are at your fingertips — all with the security and compliance backing needed to establish trust in your brand. Deliver a richer two-way communications experience for customers with native support for WhatsApp directly in Iterable. Streamline your mobile marketing strategy with WhatsApp available alongside SMS, embedded, and push notifications.

Increase agility with dynamic & precise segmentation

Easily handpick the right audience for every campaign using behavioral, demographic, and AI-powered user attributes. Add them to static lists, or save them as dynamic lists that update as new events unfold. Get immediate, contextual insights to enhance audience segments and empower your team to select the right fields for every segment with intelligent guardrails for attributes with similar names or values.

Transform insights into action

Optimize campaign results with the most complete AI Suite made for marketers. Improve performance with new insights on how campaigns affect customer sentiment and engagement. With enhanced reporting, you’ll provide more personalized and relevant messages by understanding how customer loyalty changes across campaigns – giving you a powerful advantage against the competition.