Customers have high expectations when it comes to the marketing messages they receive. They want messages tailored to them and their experiences. With so much customer data and a variety of powerful marketing tools available, brands should be able to create customized marketing campaigns—on an individual level.
There are four steps you can take towards individualization:
- Lifecycle mapping
- Journey building
- Dynamic content
While individualization isn’t as easy as waving a magic wand, we’re hoping this guide can add a little “abra-cadabra” to your marketing efforts.