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Shoptalk 2018: Our Top Takeaways

Shoptalk 2018 was bigger and better than ever before, with over 8,000 attendees and 300 speakers from leading brands and technology providers at the Venetian in Las Vegas this week.

And now you have access to the ultimate recap: Iterable has summarized the world’s largest conference for retail and e-commerce innovation.

In the exclusive presentation below, we’ve curated our top takeaways from Shoptalk, giving you detailed summaries of these popular keynotes and sessions at the event:

  • “Mobile Experiences in the Customer Journey” with Mark Berinato, VP, Digital Experience at Panera Bread; Gihad Jawhar, VP, Digital Development at Lowe’s; and Manish Chandra, CEO at Poshmark.
  • “Delighting Customers Through Personal Interactions” with Helen Vaid, Chief Customer Officer at Pizza Hut; Mary Beth Laughton, EVP, Omni-Retail at Sephora; and Melissa Gonzalez, Founder & CEO at The Lionesque Group & Field-Test.
  • “Omni-Channel and Seamless Customer Experiences” with Rafeh Masood, Chief Digital Officer at BJ’s Wholesale Club; Eric Messerschmidt, SVP Strategic Marketing, CRM & Loyalty at Ulta Beauty; and Allison Peterson, President of E-Commerce at Best Buy.
  • “Next Generation Loyalty” with Markus Pfruender, Global Director of Data, CRM & Data-Driven Marketing at METRO AG; Tarang Sethia, Sr. Director of CRM & Loyalty at 7-Eleven; and Cheryl Williams, CIO at Wakefern Food Corp.
  • “Physical Retail Concepts From Digitally Native Brands” with Ben Fischman, Founder & CEO at M.Gemi; Ethan Song, Co-Founder & CEO at Frank and Oak; and Jen Rubio, Co-Founder & Chief Brand Officer at Away.
  • “Leaders at Global Brands on the Future of E-Commerce” with Marc Rosen, EVP & President, Global E-Commerce, Levi Strauss & Co., and Charlie Cole, Chief E-Commerce Officer at Samsonite.

We’re also giving you an inside look at the best of the expo hall with some fun snapshots of the exciting activities and cool swag that got everyone talking.

Most importantly, we’ve even provided placeholder slides for you to drop in your own notes of the sessions you attended. Click this link to view the Shoptalk presentation in Google Slides. You can easily make a copy, include your name and notes, and share it with your colleagues. We put in all the effort and we’re giving you all the credit!

Shoptalk presentation

Download our Shoptalk presentation and customize it with your own notes.

Want to Talk Shop After Shoptalk?

We hope that you stopped by the Iterable booth to meet our team and win some awesome prizes. If you’d like to learn more about how Iterable is a retailer’s secret weapon to increasing omni-channel consumer engagement, then request a demo of our growth marketing platform today.

Iterable

Iterable is the growth marketing platform that powers omni-channel relevance at scale.

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